Can I cancel my order?

We want to deliver your order as soon as possible. That's why you can only cancel your order up until it has been processed for shipment. You can get in contact with our support to cancel your order.

Please note: it’s not possible to cancel a single item in your order.

How long will it take before I receive my order?

Delivery time also depends on the type of product you ordered.

Can I change my order?

Once your payment has been completed, it’s unfortunately not possible to change your order anymore.

If the order hasn't been shipped yet, our department can help you change your order.
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